Last Updated: June 2026
Thank you for using Zerti (“the Plugin”). We are committed to protecting your privacy and being transparent about how information is handled when you use our software.
1. Overview
Zerti is a WooCommerce management plugin designed to simplify store administration, bulk operations, reporting, product management, and other eCommerce workflows.
The Plugin operates primarily within your own WordPress installation and does not collect, store, or transmit customer data to our servers unless explicitly stated for a specific feature.
2. Information We Collect
Depending on the features you use, the Plugin may process the following information within your WordPress installation:
- Product information
- Order information
- Customer information stored by WooCommerce
- Categories, attributes, and inventory data
- Store configuration settings
- User preferences related to the Plugin
This information remains on your website and database.
3. License Verification
When activating a valid Pro license, the Plugin may communicate with our licensing server to:
- Verify license validity
- Check subscription status
- Validate domain activation
- Deliver software updates
The information transmitted may include:
- Website domain name
- Plugin version
- License key
- WordPress version
- PHP version
No customer orders, payment information, or personal customer data are transmitted during license verification.
4. Software Updates
The Plugin may periodically connect to our update server to:
- Check for available updates
- Download update packages
- Verify license eligibility
These requests may include technical information required to ensure compatibility and provide updates.
5. Data Storage
All WooCommerce and WordPress data managed by the Plugin remains stored within your website database unless you explicitly export or transmit it through third-party services.
We do not host, store, or maintain copies of your store’s customer, order, or product data.
6. Analytics and Telemetry
By default, the Plugin does not collect analytics, usage statistics, or tracking information from your website.
If optional diagnostic or feedback features are introduced in future releases, they will be clearly disclosed and may require your consent before any information is transmitted.
7. Excel Exports and Reports
The Plugin may generate reports and export WooCommerce data to Excel or other supported formats.
These exported files are generated locally on your website and are delivered directly to authorized users of your WordPress installation. Responsibility for securing exported files remains with the website owner.
8. Third-Party Services
Certain optional features may integrate with third-party services. When enabled, information may be transmitted directly between your website and the selected service according to that provider’s privacy policy.
Zerti is not responsible for the privacy practices of third-party services.
9. Security
We implement reasonable technical and organizational measures to help protect communications related to licensing, updates, and support services.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your Responsibilities
Website owners and administrators are responsible for:
- Maintaining proper backups
- Managing user permissions
- Protecting exported data
- Complying with applicable privacy regulations
- Securing their WordPress and WooCommerce installations
11. GDPR and Data Protection
Since the Plugin primarily processes data already stored within your WordPress and WooCommerce installation, you remain the data controller for any personal information collected through your store.
The Plugin is designed to support your compliance efforts by operating within your own infrastructure whenever possible.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected by updating the “Last Updated” date above.
Continued use of the Plugin after any changes indicates acceptance of the updated policy.
13. Contact Us
If you have any questions regarding this Privacy Policy, licensing, or data handling practices, please contact us through the official Zerti support channels.